Privacy policy.

1. Introduction

At The Manor Gallery, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, and products. Please read this policy carefully to understand our views and practices regarding your personal information and how we handle it.

We do not sell your data to third parties, and we are committed to safeguarding your privacy in compliance with the UK GDPR/EU GDPR and relevant data protection laws.

2. Who We Are

The Manor Gallery is the data controller for the information you provide us. We determine the purposes for which your personal data is processed and are responsible for its protection.

For any inquiries related to this Privacy Policy or the use of your personal data, please contact us using the information in Section 4.

3. Scope of This Policy

This policy applies to the personal data collected through our website, social media platforms, by phone, and any related forms of communication. It covers all the personal data we collect when you browse, register, purchase art, or engage with our services.

4. How to Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

• Email: privacy@themanor.gallery

5. Personal Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, title, date of birth.

• Contact Data: Billing address, email address, phone number(s).

• Transaction Data: Purchase history, order details, payment information.

• Technical Data: IP address, browser type, device information.

• Profile Data: Username, password, interests in art, preferences, survey responses.

• Marketing and Communications Data: Your preferences for receiving marketing communications from us.

6. How We Collect Your Data

We collect personal data using the following methods:

• Direct Interactions: You provide data by filling in forms, making purchases, or corresponding with us.

• Automated Technologies: We collect technical data about your browsing behavior via cookies and other tracking technologies. For more details, please see our [Cookie Policy].

• Third-Party Sources: We may receive personal data from social media platforms, analytics providers, or public records.

7. How We Use Your Personal Data

We use your personal data in the following ways:

• To process and deliver your orders.

• To manage your account, respond to inquiries, and provide customer service.

• To communicate updates, new art collections, and promotional events.

• For internal business analysis to improve our products, services, and website.

• To comply with legal obligations, such as fraud prevention and regulatory reporting.

8. Lawful Basis for Processing

We will only use your personal data where the law allows us to. The most common lawful bases include:

• Contractual Necessity: To fulfill orders and provide services to you.

• Consent: Where you have explicitly consented, such as for marketing communications.

• Legitimate Interests: To manage our business operations, marketing strategies, and website performance.

• Legal Obligation: When processing is required to comply with legal or regulatory obligations.

9. Marketing and Communications

We may use your contact details to send you information about new artworks, events, or special offers. You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We will not share your personal data with third parties for marketing purposes without your explicit consent.

10. Sharing Your Personal Data

We may share your personal data with:

• Service Providers: For payment processing, delivery, and IT services.

• Regulatory Bodies: If required by law or for compliance purposes.

• Third-Party Platforms: Such as social media advertising networks and analytics providers like Google Analytics.

We ensure that any third-party service providers are bound by strict confidentiality agreements and comply with data protection laws.

11. International Data Transfers

Some of our service providers may be based outside of the UK/EU. If we transfer your data outside the UK/EU, we will ensure appropriate safeguards are in place to protect your personal data, in line with the UK GDPR/EU GDPR.

12. Use by Children

Our website is not intended for children under the age of 18. We do not knowingly collect data from minors. If we learn that we have inadvertently collected personal data from someone under 18, we will delete it promptly.

13. Cookies

We use cookies and similar technologies to enhance your browsing experience, collect analytical data, and customize our marketing efforts. For more details on our use of cookies, please see our [Cookie Policy].

14. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. After this period, we will securely delete or anonymize your data.

15. Data Security

We take the security of your personal data seriously. We have implemented appropriate security measures to prevent unauthorized access, loss, or misuse of your personal information. However, we cannot guarantee the complete security of your data transmitted over the internet.

16. Your Rights as a Data Subject

Under the GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data.

• Right to Rectification: Request correction of any inaccurate data.

• Right to Erasure: Request deletion of your data under certain conditions.

• Right to Restrict Processing: Ask us to suspend the use of your data.

• Right to Data Portability: Request transfer of your data to another provider.

• Right to Object: Object to the processing of your personal data.

• Right to Withdraw Consent: Withdraw your consent for processing at any time.

To exercise your rights, please contact us at privacy@noriansgallery.com. We may request proof of identity to verify your request.

17. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating this page or through other means. Please check this page periodically to ensure you are informed of our privacy practices.

18. How to Complain

If you have any concerns about our use of your data, please contact us first at privacy@noriansgallery.com. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at [https://ico.org.uk/].

By using The Manor Gallery, you agree to the terms of this Privacy Policy.

This policy ensures that The Manor Gallery complies with data protection regulations while clearly informing users of their rights and the gallery’s data handling practices.